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As a business, we are committed to respecting and protecting the privacy of all individuals with whom we interact. We will process your personal information at all times in accordance with applicable privacy and data protection laws.
Information we collect on this website
We collect information about you if you make use of any of the interactive features within our website that rely on a personalised response, or where you ask us to respond to a query you have. The information we collect is limited to the details we need to provide the specific service you have asked for. We do not collect sensitive information, such as your political or religious beliefs, ethnic background, sexual preference or any other sensitive information.
When you engage any of our services we may collect personal information from you or a third party to enable us to complete the transaction you have requested. This information may include your name, contact details, date of birth, passport details, payment information and if you are carrying any restricted items on our flights, we will require the appropriate accompanying licence information.
Occasionally we are required to collect sensitive information relating to your health or dietary requirements. This is processed to ensure we are able to provide our services safely and in a legally compliant manner. Where we do not rely on an exemption under Article 9 of the GDPR to process your sensitive personal information, we will request your explicit consent. In line with our consent policy, this can be withdrawn at any time by emailing firstname.lastname@example.org.
If you supply goods or services to Jets and Helicopters we will collect personal information from you to enable us to engage your services and to provide you with payment. This will include your name, contact details, any personal services provided, professional qualifications (such as licence and regulatory details) and invoice or billing information.
When you visit our website, we may collect technical information about you. This information may include the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, time zone setting, operating system and platform, browser plug-in types and version, the full URL clickstream to, through and from the Website, page response times, download errors, length of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page.
The collected information is used to provide an overview of how people are accessing and using the Website. It is not used for any additional purpose, such as to profile those who access the Website.
Lead Forensics is used to collect information about the companies that have visited our website. This service does not allow us to identify an individual person that has visited our website.
How we use this information
Except where required by law, we only use the personal information you provide to us to deliver the specific information or service you have requested. For example, if you have subscribed to our newsletter or submit an enquiry in relation to order our services, we will only use the email address you provide to us to respond to that request. Without your express consent, we will not use your contact details for any other purpose.
How we store your personal information
We are committed to ensuring your personal information is kept secure and confidential and not kept for longer than is necessary. From time to time we may ask other members of our group, or third party service providers, to help us manage our information technology systems. Some of these systems may be located in countries overseas. We will only transfer your information to a third-party service provider or overseas where we are satisfied that adequate levels of protection are in place to protect the integrity and security of any information being processed and compliance with applicable privacy and data protection laws.
How we deploy “cookies”
Our site uses the following types of cookies:
Strictly necessary cookies
These cookies are essential in order to enable you to move around the site and use its features. These are known as “First Party” cookies. Without these cookies, services like enabling appropriate content based on your type of device cannot be provided.
These cookies allow our site to remember choices you make (such as the region you are in) and provide enhanced, more personal features. These cookies will also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Social Media Cookies
These cookies are used when you share information using a social media sharing button or you link your account or engage with our content on or through a social networking site such as Facebook, Twitter or Google+. The social network will record that you have done this. This information may be linked to targeting/ advertising activities.
By using this website you consent to us deploying cookies as described above. If you do not wish to accept cookies from our site, or would like to stop permanent cookies being stored on your computer in the future you can change the settings in your web browser to decline and / or delete cookies. See the "Help" section on your browser menu for guidance on how to do this. Note that changing cookie settings may affect certain features within this website.
Our responsibility for website links
Information Sharing and Disclosure
We do not sell or rent any personally identifiable information about you to any third party. We may disclose personally identifiable information in response to legal process, for example in response to a court order or a subpoena, or in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, and as otherwise required by law. Our agents and contractors may have access to personally identifiable information to help carry out the services they are performing for us.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes. This policy was last updated on 21 May 2018.
Contact us if your information or choices change
If you would like to stop receiving information from us, or your personal preferences change and you do not want us to send you the information requested, or if you have any queries about how we use your personal information, please let us know by contacting us directly:
+44 208 133 0333 E-mail: email@example.com